Work, Rewired - Notes from the HR Day in St. Gallen

The pace of work is accelerating.

The day was inspiring and deliberately uncomfortable. In the best way. It woke us up.

Why it matters

When you hire for competence, coach through sparring, and design for learning, guest experiences compound, because your teams do.

Highlights 

Competence-first: treat skills and behaviors as your operating system - starting at recruiting, reinforced in onboarding and growth.

Sparring leadership: less supervision, more development; trust and autonomy as prerequisites for ownership.

Learning velocity: culture is a leadership task - model it, measure it, reward it.

AI-first, human-always: use the Human → AI → Human “sandwich” so technology scales judgment, not replaces it.

Reality Gap mindset: the future emerges between what is and what’s possible - let go of models that no longer serve.

Want the full set? See blow.