Bringing
Work
Excellence.

REIMAGINING WORK CULTURE

Britta Matthesius Nouwork Employer Branding and Change Management

MISSION

We build champions of hospitality, elevating the guest experience at every touchpoint.

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Hospitality Consulting by Britta Matthesius

HOLISTIC APPROACH

We combine culture development, strategic employer branding and hands-on support for your teams in their day-to-day work. This enables you to attract and retain the right talent and deliver a consistently elevated guest experience across your entire hotel.

Sparring Partner

We work in and for hospitality - side-by-side with General Managers and leadership teams - translating strategy into clear next steps across various departments.

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Strategic Core

The two pillars of transformation in hospitality:

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    Change Management

    Cultural transformation, Leadership as a Catalyst, Mergers & Repositioning, Digitalization & Guest Experience

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  • Black and brown icon of a person climbing a ladder with an upward arrow.

    Employer Branding

    Assesement, Brand Identity, Employer Value Proposition, Retention & Attraction

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Make Strategy Practical

Build skills fast and reinforce results with the right experts:

  • Talent Forward Learning Lab

    Talent Forward

    Learning Lab for Hospitality Leaders, Workshops & Crash Courses 

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  • Elevation Support for Change and Emplyer Branding

    Elevation

    Support for Change & Employer Branding

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WHAT’S NEW

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NEWS

NEWS

Authenticity
in Action

How THE OMNIA Lives Its Brand

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A green booklet titled 'The Hospitality Playbook' in German and English, placed on a gray block with a mirror reflecting the booklet and another card inside, against a light background

The Hospitality Playbook 2026

Leadership that retains

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Leadership Development meets Emplyer Branding

Leadership Development Meets Employer Branding

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Nouwork Talent Forward
More info
Graphic with green background, a brown abstract shape at the top, a brown 'X' in the middle, and large brown text 'SHL' at the bottom.
Sign with the words 'FORWARD' in large green letters, 'NOUWORK x SHL' below, and 'HOSPITALITY MANAGEMENT SCHOOL' at the bottom.

Employer Branding
Crash Courses

BLOG

Building stronger brands:
Insights & Stragegies for Employer Branding Success.

Read our Insights
Blog
Hospitality in transition
Hospitality in transition

Are we still managing, or are we already inspiring?

Together with Director Christa Augsburger, I had the pleasure of bridging the gap between theory and practice today through a co-teaching session at the SHL Swiss Hospitality Management School Lucerne.

Our focus in the sixth semester was on employer branding and recruitment marketing.

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The Kickoff for an Internal Journey
The Kickoff for an Internal Journey

The beginning of the year is traditionally a time for realignment in the hospitality industry.

Kulm Hotel St. Moritz and Grand Hotel Kronenhof seized this opportunity to invest a full day into their employer brand.

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From HR Admin to Business Strategy
From HR Admin to Business Strategy

Is your HR costing you the future?
In too many organisations, People & Culture is still treated as mere HR administration.

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NOUWORK PARTNERSHIPS

The ‘Final Checkout’ as Marketing. In hospitality, the final impression defines the stay. But does this apply to your team? I am starting this series at the “finish line” to freshen up the perspective. While recruitment gets
💡 A gentle reminder as 2026 gets underway: The best recruiters on our payroll are the people already doing the work. Let’s make them even prouder to recommend us in 2026. ✨ #Leadership #Culture #Recruiting2026
“Freedom at work isn’t the absence of rules. It’s trust, clear standards and shared responsibility.” Benefits help. But they don’t retain people under pressure. Your employer brand is your operating system: leadership,
Happy festive season ✨ If you have a quiet moment and feel like a little reading: Lead for Retention – The Hospitality Playbook 2026 is ready for a sneak peek. Download via nouwork.net (link in bio). #hospitality #leadership #peopleandculture
Is your HR costing you the future? In too many organisations, People & Culture is still treated as mere administration. The problem? → This mindset limits your growth. It’s time to re-evaluate. Are you simply filling positions to fi
Strong in operations. Suddenly “the manager”.💼⚡️ This carousel post is about accidental leaders in and why leadership needs support before it gets judged. #NOUWORK #RedefiningWorkCulture #EmployerBranding hashtag#Leadership

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