Bringing
Work
Excellence.

REIMAGINING WORK CULTURE

Britta Matthesius Nouwork Employer Branding and Change Management

MISSION

We build champions of hospitality, elevating the guest experience at every touchpoint.

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Hospitality Consulting by Britta Matthesius

HOLISTIC APPROACH

Leading the way in combining culture development, employer branding and transformation exclusively for hospitality — we work alongside General Managers and People & Culture leaders to build, implement and embed strategies that attract top talent and elevate the guest experience.

Sparring Partner

We work in and for hospitality - side-by-side with General Managers and leadership teams - translating strategy into clear next steps across various departments.

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Strategic Core

The two pillars of transformation in hospitality:

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    Change Management

    Cultural transformation, Leadership as a Catalyst, Mergers & Repositioning, Digitalization & Guest Experience

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  • Black and brown icon of a person climbing a ladder with an upward arrow.

    Employer Branding

    Assesement, Brand Identity, Employer Value Proposition, Retention & Attraction

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Make Strategy Practical

Build skills fast and reinforce results with the right experts:

  • Talent Forward Learning Lab

    Talent Forward

    Learning Lab for Hospitality Leaders, Workshops & Crash Courses 

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  • Elevation Support for Change and Emplyer Branding

    Elevation

    Support for Change & Employer Branding

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WHAT’S NEW

Britta Matthesius Founder NOUWORK workshop at THE OMNIA Zermatt

NEWS

NEWS

Authenticity
in Action

How THE OMNIA Lives Its Brand

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Lead for Retention 'The Hospitality Playbook' by NOUWORK and founder Britta Matthesius

The Hospitality Playbook 2026

Leadership that retains

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NOUWORK Partner Christina Weigl GmbH Leadership Development meets Emplyer Branding

Leadership Development Meets Employer Branding

More info
NOUWORK partner SHL Employer Branding Crash Courses by founder of NOUWORK Britta Matthesius
More info
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Sign with the words 'FORWARD' in large green letters, 'NOUWORK x SHL' below, and 'HOSPITALITY MANAGEMENT SCHOOL' at the bottom.

Employer Branding
Crash Courses

BLOG

Building stronger brands:
Insights & Stragegies for Employer Branding Success.

Read our Insights
Blog
Hospitality in transition
Hospitality in transition

Are we still managing, or are we already inspiring?

Together with Director Christa Augsburger, I had the pleasure of bridging the gap between theory and practice today through a co-teaching session at the SHL Swiss Hospitality Management School Lucerne.

Our focus in the sixth semester was on employer branding and recruitment marketing.

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The Kickoff for an Internal Journey
The Kickoff for an Internal Journey

The beginning of the year is traditionally a time for realignment in the hospitality industry.

Kulm Hotel St. Moritz and Grand Hotel Kronenhof seized this opportunity to invest a full day into their employer brand.

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From HR Admin to Business Strategy
From HR Admin to Business Strategy

Is your HR costing you the future?
In too many organisations, People & Culture is still treated as mere HR administration.

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NOUWORK PARTNERSHIPS

The Pulse of the Brand💓: Caring for our Internal Guests The real art of hospitality isn’t found on a website. It’s found in moving our values off the wall and into the rhythm of every day. Treat your team as your internal guests, and th
Innovation is just a concept until leadership makes it a habit. 🏗️ For me, leadership today begins where it organises innovation and learning and makes the new usable! We have the chance to inspire our teams by embodying the curiosity we want to se
The ‘Final Checkout’ as Marketing. In hospitality, the final impression defines the stay. But does this apply to your team? I am starting this series at the “finish line” to freshen up the perspective. While recruitment gets
💡 A gentle reminder as 2026 gets underway: The best recruiters on our payroll are the people already doing the work. Let’s make them even prouder to recommend us in 2026. ✨ #Leadership #Culture #Recruiting2026
“Freedom at work isn’t the absence of rules. It’s trust, clear standards and shared responsibility.” Benefits help. But they don’t retain people under pressure. Your employer brand is your operating system: leadership,
Happy festive season ✨ If you have a quiet moment and feel like a little reading: Lead for Retention – The Hospitality Playbook 2026 is ready for a sneak peek. Download via nouwork.net (link in bio). #hospitality #leadership #peopleandculture

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