It all started in a hotel lobby
As a child in Beijing, Britta Matthesius watched hotel life unfold every morning on her way to school. Two years after founding NOUWORK, she looks back on where it all began and what culture means for hotel teams today.
Trust Over Control
Two weeks ago at the Hospitality Summit in Bern, Caroline von Kretschmann flipped a saying that shapes how many of us were raised: trust over control.
Stop Assuming. Start Asking.
Assumptions are the mother of all f*ck-ups.
Yes, that's harsher than my usual tone. Inspired by another weekend podcast marathon.
From HR Admin to Business Strategy
Is your HR costing you the future?
In too many organisations, People & Culture is still treated as mere HR administration.
Work, Rewired - Notes from the HR Day in St. Gallen
The day was inspiring and deliberately uncomfortable. In the best way. It woke us up. Why it matters?
When you hire for competence, coach through sparring, and design for learning, guest experiences compound, because your teams do.
03 Myths about Employer Branding
Is Employer Branding a mere luxury? Or does a bold brand alone seal the deal?
Culture is the music no one hears but everyone dances to.
This metaphor has been on my mind for weeks. It hits the nail on the head- and yet, somehow, it doesn’t. Culture is everywhere, shaping how we move, think, and connect.
What gets you up in the morning?
Life is a cycle of ups and downs. Our priorities shift over time - we adapt, grow, and change. We are never perfect, and we never will be - and that’s the beauty of it.