Bringing
Work
Excellence.

REIMAGINING WORK CULTURE

Britta Matthesius Nouwork Employer Branding and Change Management

MISSION

We build champions of hospitality, elevating the guest experience at every touchpoint.

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Hospitality Consulting by Britta Matthesius

HOLISTIC APPROACH

We combine culture development, strategic employer branding and hands-on support for your teams in their day-to-day work. This enables you to attract and retain the right talent and deliver a consistently elevated guest experience across your entire hotel.

Sparring Partner

We work in and for hospitality - side-by-side with General Managers and leadership teams - translating strategy into clear next steps across various departments.

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Strategic Core

The two pillars of transformation in hospitality:

Change Management

Cultural transformation, Leadership as a Catalyst, Mergers & Repositioning, Digitalization & Guest Experience

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Employer Branding

Assesement, Brand Identity, Employer Value Proposition, Retention & Attraction

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Make Strategy Practical

Build skills fast and reinforce results with the right experts:

Talent Forward

Learning Lab for Hospitality Leaders, Workshops & Crash Courses

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Elevation

Support for Change & Employer Branding

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WHAT’S NEW

A green booklet titled 'The Hospitality Playbook' in German and English, placed on a gray block with a mirror reflecting the booklet and another card inside, against a light background

NEWS

The Hospitality Playbook 2026

Leadership that retains

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Leadership Development meets Emplyer Branding

Leadership Development Meets Employer Branding

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More info

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Employer Branding
Crash Courses

Modern chairs in Hotel Lobby in comfortable environment, cozy carpet and mirror in the background

NOUWORK at “Alumni on Stage”

Building stronger brands:
Insights & Stragegies for Employer Branding Success.

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Blog

Slipped into Leadership

Why Promotion Isn’t Enough

Leadership today is more than a new title on a business card. It means holding more complexity than ever. Different generations in one team, new technologies, pressure to innovate and a high level of self-reflection.

Many people who step into a leadership role aren’t fully aware of this. The promotion and the line in the CV are visible; the inner work and responsibility behind it are not. Making this transparent is also part of good leadership.