Bringing
Work
Excellence.

REIMAGINING WORK CULTURE

MISSION

With NOUWORK, we elevate the guest experience by turning hotels and their teams into champions of hospitality.

Hospitality Consulting by Britta Matthesius

HOLISTIC APPROACH

Focusing on strategy, implementation, and soft skills, we attract and retain talent, leading to higher employee retention, a stronger competitive position, and, ultimately, outstanding guest experiences.

By working closely with collective teams, we transform hospitality businesses into top employers by enhancing the employee experience.

How We Make It Happen

Employer Branding

Strengthening workplace culture to attract and retain top talent.
Ensuring your people & culture (HR) messaging is clear, consistent, and aligned with your team’s goals.

People & Culture Marketing

Hands-on support for your people & culture (HR) marketing and communication strategies.

WHAT’S NEW

Soft Skill Support

Connecting you with partners for leadership coaching, team building, and personal development to promote growth at every level.

NEWS

NEWS

NOUWORK × SHL HOSPITALITY MANAGEMENT SCHOOL

Employer Branding
Crashkurs

BLOG

Building stronger brands:
Insights & Stragegies for Employer Branding Success.

Blog
You’re Always Building Culture
You’re Always Building Culture

Not everything that shapes culture is loud.
Sometimes it’s the little things…

What’s Yours Saying?

Read More →
The Invisible Drivers
The Invisible Drivers

After writing Part 1 (When Marketing met HR – the quiet revolution began), I kept returning to a quiet question:

Why does Employer Branding feel so personal?

Read More →
When Marketing met HR
When Marketing met HR

In 2023, I was Director of Sales & Marketing at Baur au Lac, a renowned 5-star hotel in Zurich. In the middle of a full rebranding, another initiative landed on the table: Employer Branding.

I didn’t know it would change everything…

Read More →

NOUWORK PARTNERSHIPS
🛠 True leadership = mastering yourself. Stephen Covey’s first 3 “7 Ways” (Proactive ➡️ End-in-Mind ➡️ First-Things-First) give the private victory. Deepak Chopra’s Soul of Leadership adds depth: when ego bows to soul, influe
You’re Always Building Culture – What Was Mine Saying?❓ Not everything that shapes culture is loud.📣 Sometimes it’s the little things: The side comments about other departments. How we share stress without realising it. The way one
We all serve a mission. The question is: whose? #LeadWithIntention NOUWORK Hospitality Consulting
🚀 Something exciting is on the horizon! The next phase is about to unfold- a meaningful collaboration that continues to support the hospitality sector on its journey forward. Since launching #NOUWORK in September 2024, much has evolved- but this
The Invisible Drivers✨ How Employer Branding Became a Mirror — for All of Us 👉 Why does Employer Branding feel so personal? Yes — it’s strategy. Yes — it’s positioning. But it’s also about how we lead, how we gro
Don’t push the river — it flows by itself. 🌊 In leadership, in culture work, in business — we often feel the pressure to make things happen faster. Shape the culture. Build the trust. Deliver the outcome. But some things can&rsqu

Join Us on Social Media

FEATURED IN HTR HOTELREVUE

NOUWORK at “Alumni on Stage”